Privacy Policy Overview

At Lorenarixo, your privacy matters. This policy outlines how we collect, use, and protect your information, ensuring your interactions remain secure and confidential at all times.

Information We Collect

We gather details to support effective consultations, improve our services, and keep communications relevant.

• Your name and contact details are collected when you contact us or request services.
• Details regarding your organisation’s financial communication needs and preferences.
• Analytics data to help enhance our website’s usability and effectiveness for visitors.
• Records of correspondence and service usage for quality and compliance.

How We Use Information

Collected data is used solely to provide services, ensure compliance, and enhance the experience for all users.

• To respond to enquiries and provide tailored feedback during consultations.
• To improve our communication and streamline organisational processes for you.
• To analyse usage patterns and refine our website and offerings.
• To meet Australian legal obligations and protect your privacy rights.

Legal Basis for Processing

We process your data in accordance with Australia’s privacy regulations and only for necessary purposes.

Our legal basis includes consent, performance of a contract, compliance with legal requirements, and legitimate interests to enhance our service.

Sharing Information

Information is handled with care and only shared under specific circumstances outlined here.

• Third-party service providers may access limited data strictly to support business operations and under strict data agreements.
• Regulatory authorities may receive necessary details in compliance with laws and regulations.
• Other instances occur only with your explicit approval or where the law requires disclosure, always respecting your privacy.

Data Security

Your data’s safety is vital. We employ technical and organisational measures—such as encryption, access management, and regular assessments—to protect information against loss, misuse, or unauthorised access.

Your Rights

You have the right to review, amend, or request deletion of your information at any time.

• Request access to the personal information held about you by contacting us directly.
• Request correction of any inaccurate or outdated data in our records.
• Request deletion of your data, in line with legal requirements and retention periods.
• Withdraw consent for specific uses or exercise other rights under Australian privacy law.

Cookie Use

Cookies help us enhance your online experience by storing preferences and gathering usage statistics. You can manage these using your browser settings.

View Cookie Policy View Cookie Policy

Contact Us

If you have any privacy questions or wish to exercise your rights, please reach out via the contact details below.

Policy Changes and Updates

From time to time, we may update this policy. The latest revision date will always be shown, and material changes will be communicated clearly.